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General Terms and Conditions

  1. The General Terms and Conditions apply to all contracts, deliveries, services and offers between the DIZG and its clients, unless otherwise explicitly agreed upon in writing or as is required by law.

    They also apply for all future business relations even if they are not again explicitly agreed upon. For deliveries, these conditions are considered accepted and apply at the latest upon receipt of the product. Counter-confirmations set forth by the customer with regard
    to his or her own terms and conditions are expressly prohibited and will not be recognized.

  2. Varying terms and conditions on behalf of the client are only binding after written approval, even if they are not explicitly objected to or if the service is performed despite awareness of contrary terms and conditions.

  3. The offers of the DIZG - unless explicitly stated otherwise - are non-binding and subject to change. They are based on the current list of apparent compensation expenses or provided cost estimates. When a new list is published, all previous lists, including any former
    amendments, are declared invalid.

  4. All orders from the DIZG are binding only after explicit written confirmation, or if contracts are fulfilled by the DIZG through shipment
    of the products and delivery of the bill. Unless otherwise specified, the DIZG adheres to its offer price for 30 days after the date of the
    offer. Otherwise, the prices listed in the DIZGʼs order confirmation and the current service fees apply, not yet including the current value
    added tax. Additional deliveries and services are charged separately.

  5. The delivery fees apply for shipments from the Institute in Berlin, unless otherwise agreed upon, and
    include the necessary packaging, in compliance with pharmaceutical regulatory and quality assurance guidelines.

  6. All dates and deadlines can be agreed upon in a binding or nonbinding manner, but are only binding if they are specified in writing.

  7. DIZG is not responsible for any delivery and service complications due to acts of God or due to circumstances, which severely hinder a
    timely delivery by the DIZG or even make shipment impossible. These circumstances include later occurring difficulties in the preparation of biological tissue, operational disturbances, strikes, lockouts, personnel shortages, lack or loss of means of transportation, official orders, etc., even if they occur with subcontractors or contractors for the DIZG. These difficulties entitle the DIZG to postpone the delivery or service for the duration of the hindrance, plus a commensurate amount of time to restart project operations, or to withdraw from all or part of the contract due to the unfulfilled portion of the order.

  8. The client is not entitled to any compensation for the delay, unless it is caused by gross negligence on behalf of the DIZG.

  9. The risk is then passed on to the buyer as soon as the consignment is handed over to the person responsible for handling the delivery, or has left the institute for shipment. If the consignment is for any reason and by no fault on behalf of the DIZG undeliverable, then the risk is passed on to the customer as soon as the readiness for shipment has been declared.

  10. The DIZG ensures that the medicinal preparations are free of any defects. The warranty period begins with the passing of risk and
    ends with the expiration date. If the operation and instruction manuals are not followed, or the medicinal preparations are altered or
    used for any non-intended application, the warranty is declared invalid.
  11. Any defects must be immediately reported in writing to the DIZG by returning the delivery receipt no later than within one week of receiving the product. Any defects that become apparent, even if not discovered after careful examination during this one-week time period, should be immediately reported to the DIZG in writing.

  12. In the event that the products are not commensurate with the warranty, the buyerʼs rights are solely limited to the replacement of that product. If the product is not replaced within a reasonable time period, to be at least six weeks, then the client may request a rescission of the contract.

  13. All other contracts not relating to the shipment of products expire upon the completion of the agreed upon services, expiration of the agreed upon time period, or termination of the contract. The contract does not expire in the case of death, or in the event of legal incapacity on behalf of the client, or in the case of the companyʼs dissolution.

  14. Any contract agreed upon for an indefinite time period can be terminated by either party by giving notice three months up to the end of each calendar quarter, unless otherwise agreed upon. The termination notice must be submitted in writing. Each party is entitled to terminate the contract on important grounds without previous notice. The termination must be tendered in writing, stating explicit reasons for cancelling the contract. Important grounds may include situations in which one party violates the contract or any secondary obligation, and, after a just examination of both partyʼs interests, a continuation of the contract cannot be expected of the other party due to the severity of the contract violation and the individual circumstances, particularly the duration of the contract.

  15. If the order is terminated or the matter has been settled before its complete implementation, this has no effects on the costs already incurred. Further claims of the DIZG to damage compensation remain unaffected.

  16. Damage compensation against the DIZG as well as its vicarious agents and auxiliary persons due to impossibility of performance, positive violation of contractual duty, negligence in contracting, tortuous acts, particularly regarding consequential harms caused by defects are excluded, unless in the event of willful misconduct or gross negligence.

  17. A contract, its execution and any subsequent claims thereof are subject to the laws of the Federal Republic of Germany. Place of fulfillment and jurisdiction is Berlin.

  18. In the event that any provision of these terms and conditions of use is or shall become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid one, which comes as close as possible to the intended aim.

Privacy Policy

1. An overview of data protection


The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

DIZG Deutsches Institut für Zell- und Gewebeersatz
Gemeinnützige Gesellschaft mbH
Innovationspark Wuhlheide
Köpenicker Straße 325, Haus 42
D-12555 Berlin

Telephone: +49(0)30-65 76 30 50
Email: dizg@dizg.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data protection officer

Statutory data protection officer

We have appointed a data protection officer for our company.

DIZG Deutsches Institut für Zell- und Gewebeersatz
Gemeinnützige Gesellschaft mbH
Matthias Masur
Köpenickerstr. 325
12555 Berlin

Telephone: +49(0)30-65 76 30 50
Email: dsb@dizg.de

4. Data collection on our website


Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

5. Analytics and advertising

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.

For more information about how Google Analytics handles user data, see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Outsourced data processing

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic data collection by Google Analytics

This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section "Refusal of data collection".

6. Plugins and tools

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/.

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.



DIZG Deutsches Institut für Zell- und Gewebeersatz
Gemeinnützige Gesellschaft mbH
Innovationspark Wuhlheide
Köpenicker Straße 325, Haus 42
D-12555 Berlin
Telefon: +49(0)30-65 76 30 50
Telefax: +49(0)30-65 76 30 55
Steuernummer 27/601/51172
Finanzamt Berlin
E-Mail: dizg@dizg.de

Amtsgericht Berlin-Charlottenburg, HRB 48669

Ust.-Ident.Nr.: DE 159352665
Jürgen Ehlers


All information contained given in good faith and are based on information from sources, which are held at the time of publication of timely and accurate. Despite careful control we assume no liability for the accuracy and completeness of the information. Are solely responsible for the content of linked pages.

© 2011 German Institute for Cell and Tissue Replacement Charitable mbH
All rights reserved. All lyrics and images are copyrighted and may not be reproduced, reused or used for commercial purposes. Distribution only with written permission by DIZG gGmbH.

DIZG, Berlin

Konzeption, Design, Umsetzung
wtm-online, Internetagentur

Current Date: February 2011

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06/2014 - DIZG reagiert auf Versorgungsengpass bei Schwerstbrandverletzten

DIZG Jahresbericht 2014

DIZG Jahresbericht 2014

DIZG_sagt Danke für Gewebespenden

08.2013 - DIZG sagt Danke für Gewebespenden


08.2013 - Charité und DIZG: Gemeinsam für fortschrittlichen Gewebeersatz

20 Jahre DIZG

06.2013 - 20 Jahre DIZG: Gewebe ersatz aus Köpenick

DIZG Annual Report

jahresbericht 2015Click here to see the DIZG annual report of 2014.

It is available as a download (PDF) on the following page:

DIZG Downloads

Veranstaltungen 2020

Die aktuelle Liste der Veranstaltungen, an denen wir teilnehmen, finden Sie unter dem folgenden Link. Sie werden dann zur Übersichtsseite verlinkt.

weitere Veranstaltungen...

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